Terms of service

This website is operated by Grand Girl Clothing. Throughout the site, the terms “we,” “us,” and “our” refer to Grand Girl Clothing. Grand Girl Clothing offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify, which allows us to sell our products and services to you online. Shopify provides a policy area for merchants to publish terms, refund, privacy, and shipping policies. 

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or country of residence, or that you are the age of majority in your province, state, or country of residence and you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including copyright, consumer protection, import, export, or privacy laws.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in an immediate termination of your access to our Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is handled through secure payment processors and platform infrastructure.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Products and Orders

Certain products may be available exclusively online through the website and may have limited quantities.

We make every effort to display as accurately as possible the colours, images, and details of our products. We do not guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction where permitted by law. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We may refuse, cancel, or limit any order you place with us. We may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

Pre-Orders and Made-to-Order Items

Some items sold by Grand Girl Clothing are offered on a pre-order or made-to-order basis. By placing a pre-order, you acknowledge that the item is being produced specifically for you after purchase.

Estimated production and shipping timelines are provided for convenience only and are not guaranteed unless expressly stated otherwise. Delays may occur due to manufacturing, supply chain issues, customs, shipping carrier issues, or events beyond our reasonable control.

Pre-order items cannot be cancelled, refunded, or returned before delivery unless otherwise required by applicable law. After delivery, returns are governed by our Refund Policy.

Pricing, Billing, and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, billing details, and payment information, so that we can complete your transactions and contact you as needed.

All prices are listed in the Canadian Dollar (CAD) unless otherwise stated. Prices do not include applicable taxes, duties, customs charges, import fees, or shipping costs unless explicitly stated.

For international orders, you are responsible for any customs duties, import taxes, brokerage fees, and similar charges imposed by your destination country unless otherwise stated by us.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete, or more timely sources of information.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, subject to applicable law.

Because Canadian law prohibits materially false or misleading marketing representations, your product claims, timing claims, pricing disclosures, and other key statements should be accurate and clearly disclosed. 

Shipping and Delivery

Shipping times are estimates only and are not guaranteed unless expressly stated otherwise.

Risk of loss and title for purchased items may pass to you upon delivery to the shipping carrier or upon delivery to you, depending on the mandatory law that applies to your order.

Grand Girl Clothing is not responsible for delays caused by shipping carriers, customs processing, weather events, labour disruptions, or other circumstances beyond our reasonable control.

Returns, Refunds, and Exchanges

Your purchase is subject to our Refund Policy, which forms part of these Terms of Service. Please review that policy before placing an order.

For pre-order items, no cancellations, refunds, or returns are accepted before delivery unless otherwise required by applicable law. After delivery, returns may be requested within the period and on the conditions stated in our Refund Policy.

Intellectual Property

All content on this site, including but not limited to text, graphics, logos, icons, images, videos, product names, designs, branding, and software, is the property of Grand Girl Clothing or its licensors and is protected by intellectual property laws.

You may not use, reproduce, distribute, modify, copy, sell, or exploit any content from this site without our prior written consent.

Optional Tools and Third-Party Services

We may provide you with access to third-party tools, apps, content, or services over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools or services.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability for any third-party materials, websites, products, or services.

User Comments and Submissions

If you send us creative ideas, suggestions, proposals, reviews, comments, or other materials, whether online, by email, by social media, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us, unless otherwise required by law.

We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, obscene, defamatory, or otherwise harmful material, or any malware or computer virus.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy. Shopify also provides merchant privacy settings and tools intended to help merchants manage customer privacy obligations, but compliance depends on the laws applicable to your business and customers. 

Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any laws or regulations; to infringe upon our intellectual property rights or the rights of others; to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others without authorization; to spam, phish, scrape, crawl, or interfere with the security features of the Service or any related website.

Disclaimer of Warranties

To the fullest extent permitted by law, we do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice, subject to applicable law.

The Service and all products and services delivered to you through the Service are provided, to the fullest extent permitted by law, on an “as is” and “as available” basis without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where such warranties or conditions cannot be excluded by law.

Limitation of Liability

To the fullest extent permitted by applicable law, Grand Girl Clothing and our directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of the possibility.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Grand Girl Clothing and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.

Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, subject to applicable law, and you will remain liable for all amounts due up to and including the date of termination.

Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles, except where mandatory consumer protection laws in your jurisdiction of residence require otherwise.

Ontario’s consumer protection framework has specific rules for internet agreements and required disclosures for many consumer transactions, including contact information and key contract details, and those mandatory rights can override a store’s own wording where they apply. 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at alivia@grandgirlclothing.com.

Business name: Grand Girl Clothing